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Game Results? Issue

Not sure what happened, because it wasn't a game I was directing, but a fellow (very green) director had an issue where somehow all of her board results disappeared on her.

The director had the final results page, other than the fact that an NE team needed to be made NE, but the boards are no longer there (it was a game from earlier this weekend).

I know there's a way in a team game to put in total score (without inputting every board), but is there a way to do something similar for a matchpoint game if I know each team's score?

Is there anyway to save this game?  Club Services hasn't picked up the phone the last couple times I've dialed.

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